PREPARED FOR YOU BY
Eric Michieli
emichieli@convergeone.com
303-601-1333
Results that make you saY… WOW.
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Digital transformations to elevate your contact center
<div class="et_pb_button_module_wrapper et_pb_module et_pb_button_alignment_ second-button-on-page"><!-- [et_pb_line_break_holder] --> <a class="et_pb_button et_pb_module et_pb_bg_layout_light second-button-on-page" id="myBtn1">Let's Connect</a><!-- [et_pb_line_break_holder] --> </div><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><script><!-- [et_pb_line_break_holder] -->// Get the modal<!-- [et_pb_line_break_holder] -->var modal = document.getElementById("myModal1");<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->// Get the button that opens the modal<!-- [et_pb_line_break_holder] -->var btn = document.getElementById("myBtn1");<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->// Get the <span> element that closes the modal<!-- [et_pb_line_break_holder] -->var span = document.getElementsByClassName("close")[0];<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->// When the user clicks the button, open the modal <!-- [et_pb_line_break_holder] -->btn.onclick = function() { <!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> modal.style.display = "block";<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->// When the user clicks on <span> (x), close the modal<!-- [et_pb_line_break_holder] -->span.onclick = function() {<!-- [et_pb_line_break_holder] --> modal.style.display = "none";<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->// When the user clicks anywhere outside of the modal, close it<!-- [et_pb_line_break_holder] -->window.onclick = function(event) {<!-- [et_pb_line_break_holder] --> if (event.target == modal) {<!-- [et_pb_line_break_holder] --> modal.style.display = "none";<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --></script>
Customer expectations are growing, It’s time to adapt
Customers expect the world from the retail market, with human centered digital solutions you can outperform your competitors
Redefine your services
Treat customers like merchants in their own right, through product descriptions, expand return options, and unlimited access.
Remove the friction, get a clear pathway
Customer friendly shopping offers a variety of purchasing formats. Access to text, social media, web can improve the customer experience and provide the solutions they need
Organize your operations
Get the technology and strategic thinking you need to to get your customer engagement management automated and establish a smooth customer experience across all touch points
Go straight to market leading performance
Digital meets Retail. Retail meets Digital
Provides an innovative multichannel customer experience
Falabella is one of the largest retail companies in Latin America with several lines of business: department stores, home improvement, CMR credit card, retail banking, travel and insurance.
Native digital
shopping by design
In less than 90 days, online fashion retailer TechStyleOS transformed its global contact centers — gaining the customization it needed quickly and cost-effectively.
We’ve got the WOW factor you want.
14,000 customers chose us to dominate their markets. Let’s add you to the number.
<!-- The Modal --><!-- [et_pb_line_break_holder] --><div id="myModal" class="modal"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> <!-- Modal content --><!-- [et_pb_line_break_holder] --> <div class="modal-content"><!-- [et_pb_line_break_holder] --> <span class="close">×</span><!-- [et_pb_line_break_holder] --><div id="modal-3"><!-- [et_pb_line_break_holder] --> <div class="left-side"><!-- [et_pb_line_break_holder] --> <div><!-- [et_pb_line_break_holder] --> <div class="logo"><img src="https://debrjehuga0z2.cloudfront.net/25251/images/logo wow.png" alt="" style="width: 430px"></div><!-- [et_pb_line_break_holder] --> <div><!-- [et_pb_line_break_holder] --> <h3 class="SpringwoodBrush-Regular"><!-- [et_pb_line_break_holder] --> It’s time to deliver secure, connected experiences at every touch point.<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> </h3><!-- [et_pb_line_break_holder] --> <p></p><!-- [et_pb_line_break_holder] --><div id="MAform-ced88248-4760-4818-88ee-f1c7ffccf741" class="MAform"><!-- [et_pb_line_break_holder] --> <script type="text/javascript" src="https://forms.net-results.io/form-render.js?fid=ced88248-4760-4818-88ee-f1c7ffccf741" crossorigin="anonymous"></script><!-- [et_pb_line_break_holder] --></div><!-- [et_pb_line_break_holder] --> </div><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> </div><!-- [et_pb_line_break_holder] --> </div><!-- [et_pb_line_break_holder] --> <div class="right-side"><!-- [et_pb_line_break_holder] --> <div><!-- [et_pb_line_break_holder] --> <h4>During this call we will explore: </h4><!-- [et_pb_line_break_holder] --> <img src="https://debrjehuga0z2.cloudfront.net/25251/images/bck-123.png" alt=""><!-- [et_pb_line_break_holder] --> <ul><!-- [et_pb_line_break_holder] --> <li>How to get secure, compliant contact center solutions</li><!-- [et_pb_line_break_holder] --> <li>Anticipate member needs and help guide their journeys</li><!-- [et_pb_line_break_holder] --> <li>Create better experiences for your contact center team</li><!-- [et_pb_line_break_holder] --> </ul><!-- [et_pb_line_break_holder] --> </div><!-- [et_pb_line_break_holder] --> </div><!-- [et_pb_line_break_holder] --></div><!-- [et_pb_line_break_holder] --> </div><!-- [et_pb_line_break_holder] --> </div><!-- [et_pb_line_break_holder] --> </div><!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> </div><!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> <script><!-- [et_pb_line_break_holder] --> // Get the modal<!-- [et_pb_line_break_holder] --> var modal = document.getElementById("myModal");<!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> // Get the button that opens the modal<!-- [et_pb_line_break_holder] --> var btn = document.getElementById("myBtn");<!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> // Get the <span> element that closes the modal<!-- [et_pb_line_break_holder] --> var span = document.getElementsByClassName("close")[0];<!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> // When the user clicks the button, open the modal <!-- [et_pb_line_break_holder] --> btn.onclick = function() { <!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> modal.style.display = "block";<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> // When the user clicks on <span> (x), close the modal<!-- [et_pb_line_break_holder] --> span.onclick = function() {<!-- [et_pb_line_break_holder] --> modal.style.display = "none";<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> // When the user clicks anywhere outside of the modal, close it<!-- [et_pb_line_break_holder] --> window.onclick = function(event) {<!-- [et_pb_line_break_holder] --> if (event.target == modal) {<!-- [et_pb_line_break_holder] --> modal.style.display = "none";<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --> </script>