it’s time to improve healthcare with connected patient, provider and employee experiences.
Quality patient journeys drive outcomes, satisfaction, care plan adherence and efficiencies.
Are you ready to talk about strategies that can give your patients a seamless multichannel experience?
We just need a few details
demand for healthcare services is on the rise.
From aging populations to chronic disease management, there’s an increasing need for creative care models.
Streamline patient engagement with a leading healthcare call center solution.
On this call, we’ll discuss how to:
- Revolutionize patient experiences
- Focus on what matters – helping people
- Drive efficient, sustainable care
understand the quality of the experiences you’re providing
make it easy to find interactions that need extra support, such as coverage determination
transform patient journeys with empathetic interactions
Fee-for-outcome models are becoming the norm for Medicare, Medicaid and governments.
Care plans, wellness programs and adherence are critical to reaching patient outcomes. Patients must understand their care plans and be empowered to stick to the regiment.
“We realized the only way to transform the experience was to stop being systems-led and become a data-led organization. And that meant moving our contact centers to the Cloud.”
Sanna Savijarvi, Service Director, Pihlajalinna
Pihlajalinna deployed the Genesys Cloud CX™ platform, to transform into a data-led organization. This allowed the health services provider to move quickly to a blended-remote working environment, while increasing employee satisfaction, productivity and its Net Promoter Score (NPS).
Let’s schedule a meeting
PREPARED FOR YOU BY
Senior National Account Manager