Sally Beauty, did you know that people who switched to CONVERGEONE
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have the potential to see a 400% increase in digital sales?
A digital transformation can update the call centers and maximize your customer experience. Take Sally Beauty to the next level in digital marketing.
We just need a few details
Your customers have been coming to you for salon-quality products for years.
Understand your customers, predict next steps and provide timely support.
On this call,we’ll discuss how to:
• Provide customers with the best customer experience online
• Up-sell and cross-sell during transactions
• Turn your customer service center into a profit center for the future!
The Cloud empowers your customer’s experience.
“>And streamlines your employees’ experience while growing the bottom line
You’ve empowered your customers to get the look of high-priced salons without paying for it by offering high quality beauty supplies that salons use. Their shopping experience is just as important online.
AI-Powered Personalized Experiences
Delight customers, inspire your team, offer personalization on every channel, anywhere, anytime.
predict customers’s NEEDS
Using repeated purchases to predict your customer’s needs – AI and historical data predict what and when customers need
EASY ORDER TRACKING
Engaging shoppers on their terms – Make it easy to track orders and resolve issues
Cloud
platform
Using one cloud platform across all regions and economies to benefit the bottom line
“We have a robust CX platform with all the features needed to raise the bar on the service we provide to members. We wanted an out-of-the-box solution with rich capabilities so we could deploy quickly, while also delivering rapid time-to-value. Users were off and running after 45 minutes of eLearning and training.”
Aarde Cosseboom, Senior Director of GMS Technology, Analytic and Product, TechStyleOS
Aarde Cosseboom, Senior Director of GMS Technology, Analytic and Product, TechStyleOS
SUCCESS STORIES
Famed for membership-based digital brands, TechStyleOS is the retail partner of choice for celebrities like Rihanna and Kate Hudson. To propel the business forward, TechStyleOS wanted to transform its global contact centers by increasing service automation without sacrificing customer experience and focusing human resources on revenue-generating work. It also needed a more economical way to deal with spikes in volume from subscription billing.
Let’s schedule a meeting
to discuss the different ways we can improve your customer’s experience online, how we can use automation to speed your services and prepare Sally Beauty for retail market changes in the future.
Prepared for you by
Lisa Tune
Senior National Account Manager
ltune@convergeone.com
972-310-3101
<div style="text-align: center" class="et_pb_button_module_wrapper et_pb_module et_pb_button_alignment_ second-button-on-page"><!-- [et_pb_line_break_holder] --> <a class="et_pb_button et_pb_module et_pb_bg_layout_light second-button-on-page" id="myBtn1">Reply to Lisa</a><!-- [et_pb_line_break_holder] --> </div><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><script><!-- [et_pb_line_break_holder] -->// Get the modal<!-- [et_pb_line_break_holder] -->var modal = document.getElementById("myModal1");<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->// Get the button that opens the modal<!-- [et_pb_line_break_holder] -->var btn = document.getElementById("myBtn1");<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->// Get the <span> element that closes the modal<!-- [et_pb_line_break_holder] -->var span = document.getElementsByClassName("close")[0];<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->// When the user clicks the button, open the modal <!-- [et_pb_line_break_holder] -->btn.onclick = function() { <!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> modal.style.display = "block";<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->// When the user clicks on <span> (x), close the modal<!-- [et_pb_line_break_holder] -->span.onclick = function() {<!-- [et_pb_line_break_holder] --> modal.style.display = "none";<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->// When the user clicks anywhere outside of the modal, close it<!-- [et_pb_line_break_holder] -->window.onclick = function(event) {<!-- [et_pb_line_break_holder] --> if (event.target == modal) {<!-- [et_pb_line_break_holder] --> modal.style.display = "none";<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --></script>
<!-- The Modal --><!-- [et_pb_line_break_holder] --><div id="myModal" class="modal"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> <!-- Modal content --><!-- [et_pb_line_break_holder] --> <div class="modal-content"><!-- [et_pb_line_break_holder] --> <span class="close">×</span><!-- [et_pb_line_break_holder] --><div id="modal-3"><!-- [et_pb_line_break_holder] --> <div class="left-side"><!-- [et_pb_line_break_holder] --> <div><!-- [et_pb_line_break_holder] --> <div class="logo"><img src="https://debrjehuga0z2.cloudfront.net/25251/images/log 445332.png" alt="" style="width: 430px"></div><!-- [et_pb_line_break_holder] --> <div><!-- [et_pb_line_break_holder] --> <h3><!-- [et_pb_line_break_holder] --> You are a known presence in the market and have a <span style="color:#00AEEF">loyal customer base</span>.<!-- [et_pb_line_break_holder] --> </h3><!-- [et_pb_line_break_holder] --> <p>Let’s create an easy-to-navigate experience for them online.<!-- [et_pb_line_break_holder] --></p><!-- [et_pb_line_break_holder] --><div id="MAform-00343830-9e58-4bed-937d-ce32da25af97" class="MAform"><!-- [et_pb_line_break_holder] --> <script type="text/javascript" src="https://forms.net-results.io/form-render.js?fid=00343830-9e58-4bed-937d-ce32da25af97" crossorigin="anonymous"></script><!-- [et_pb_line_break_holder] --></div><!-- [et_pb_line_break_holder] --> </div><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> </div><!-- [et_pb_line_break_holder] --> </div><!-- [et_pb_line_break_holder] --> <div class="right-side"><!-- [et_pb_line_break_holder] --> <div><!-- [et_pb_line_break_holder] --> <h4>After the call, you’ll walk away feeling confident in choosing us to help you <!-- [et_pb_line_break_holder] --></h4><!-- [et_pb_line_break_holder] --> <img src="https://debrjehuga0z2.cloudfront.net/25251/images/bb661.png" alt=""><!-- [et_pb_line_break_holder] --> <ul><!-- [et_pb_line_break_holder] --> <li>Automate your processes</li><!-- [et_pb_line_break_holder] --> <li>Make your platform easier to navigate</li><!-- [et_pb_line_break_holder] --> <li>Using the cloud to enhance data storage for the future</li><!-- [et_pb_line_break_holder] --> </ul><!-- [et_pb_line_break_holder] --> </div><!-- [et_pb_line_break_holder] --> </div><!-- [et_pb_line_break_holder] --></div><!-- [et_pb_line_break_holder] --> </div><!-- [et_pb_line_break_holder] --> </div><!-- [et_pb_line_break_holder] --> </div><!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> </div><!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> <script><!-- [et_pb_line_break_holder] --> // Get the modal<!-- [et_pb_line_break_holder] --> var modal = document.getElementById("myModal");<!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> // Get the button that opens the modal<!-- [et_pb_line_break_holder] --> var btn = document.getElementById("myBtn");<!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> // Get the <span> element that closes the modal<!-- [et_pb_line_break_holder] --> var span = document.getElementsByClassName("close")[0];<!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> // When the user clicks the button, open the modal <!-- [et_pb_line_break_holder] --> btn.onclick = function() { <!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> modal.style.display = "block";<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> // When the user clicks on <span> (x), close the modal<!-- [et_pb_line_break_holder] --> span.onclick = function() {<!-- [et_pb_line_break_holder] --> modal.style.display = "none";<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> // When the user clicks anywhere outside of the modal, close it<!-- [et_pb_line_break_holder] --> window.onclick = function(event) {<!-- [et_pb_line_break_holder] --> if (event.target == modal) {<!-- [et_pb_line_break_holder] --> modal.style.display = "none";<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --> </script>