ehoward@convergeone.com
602-797-1235
RTI International, is your contact center ready?
Gain operational efficiency within the cloud by delivering the best AI-powered, personalized experience to customers and hitting every KPI
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Innovation where
RTI International needs it:
RTI International needs it:
Cloud
Contact Center
Collaborations and Unified Communiciations
Security
Enterprise Networking
Enterprise Apps & Development
Deliver amazing customer experiences and drive true ROI.
When it comes to optimizing your contact center, what is the best technology choice? A system that automates routine tasks so that employees can concentrate on serving other customer needs? One that turns up your team’s digital performance with seamless digital channels and remote work options?
We do all of this and more.
Expertise across
all platforms
all platforms
#1 Platinum integration partner for Genesys
OUR TRACK RECORD
400%
increase in digital sales
AI engages customers at the right time and with the right resource and action
25%
increase in agent productivity
Arm your agents with the tools and skills to amaze customers
100%
ROI in < 3 months
Discover lasting ROI from your contact center in months, not years.
“The availability of an efficient multichannel and multimedia contact center platform is essential to ensure the value of every single need and any recommendations suggested by the customer.”
Domenico Galizia, CEO
Betflag
Success story
Separating from its parent company led Quicken to search for a solution that didn’t require constant hand-holding from IT.
Challenges:
- Eliminate the need for heavy IT support
to manage customer experience - Quickly build out new customer service infrastructure
- Offer all necessary functionality at a price that fits new budget
Moving to the cloud paid back in under three months with a 412% ROI. Along with greater productivity and reduced handle time, the business now benefits from an improved sales experience and lower operational costs.
Meet with me for your new easy-to-manage, cost effective solution… and you can design the perfect cloud contact center solution with our CX blueprint tool
PREPARED FOR YOU BY
Eddie Howard
Vice President, CX Sales
ehoward@convergeone.com
602-797-1235
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