The Lean Contact Center has evolved
Cut waste. Empathize. Outperform.
Performance improvements that help you shine in 2022
Cut operating costs
25%
Drive annual savings
$34M
Maximize
call deflection
Cut cost per call
50%
Standout customer experiences by design
Native digital shopping by design
In less than 90 days, online fashion retailer TechStyleOS transformed its global contact centers — gaining the customization it needed quickly and cost-effectively.
Provides an innovative multichannel customer experience
Falabella is one of the largest retail companies in Latin America with several lines of business: department stores, home improvement, CMR credit card, retail banking, travel and insurance.
14,000 CUSTOMERS CHOOSE US TO DOMINATE THEIR MARKETS
Be a guest on our podcast and discuss the dominant CX retail trends. Our community would love to hear from you.
