The Lean Contact Center has evolved
Cut waste. Empathize. Outperform.
Performance improvements that help you shine in 2022
![](https://debrjehuga0z2.cloudfront.net/25251/images/fig%204545645645646.png)
Cut operating costs
25%
![](https://debrjehuga0z2.cloudfront.net/25251/images/fig%204545645645646.png)
Drive annual savings
$34M
![](https://debrjehuga0z2.cloudfront.net/25251/images/fig%204545645645646.png)
Maximize
call deflection
![](https://debrjehuga0z2.cloudfront.net/25251/images/fig%204545645645646.png)
Cut cost per call
50%
Standout customer experiences by design
![audience-1677028_1920](https://debrjehuga0z2.cloudfront.net/25251/images/tig%2055645456564.png)
Native digital shopping by design
In less than 90 days, online fashion retailer TechStyleOS transformed its global contact centers — gaining the customization it needed quickly and cost-effectively.
![audience-1677028_1920](https://debrjehuga0z2.cloudfront.net/25251/images/fab%20565464556465.png)
Provides an innovative multichannel customer experience
Falabella is one of the largest retail companies in Latin America with several lines of business: department stores, home improvement, CMR credit card, retail banking, travel and insurance.
![](https://debrjehuga0z2.cloudfront.net/25251/images/Group%208113795464565645645456.png)
14,000 CUSTOMERS CHOOSE US TO DOMINATE THEIR MARKETS
Be a guest on our podcast and discuss the dominant CX retail trends. Our community would love to hear from you.