The Modern In-App Support Journey Checklist
We’re in the midst of a mobile app revolution and the modern day consumer wants to help themselves. The introduction of artificial intelligence into the digital realm has profoundly changed how most businesses work. AI-powered apps are increasingly being used by businesses to deliver smarter user experiences with fewer resources.
A modern in-app SDK allows you to build an extensive library of features that intelligent API systems can easily access and retrieve information from.
Self Help Studies show 69% of consumers first attempt to resolve the problem using self-help services before reaching out to the brand, and mobile app users are no different.
Giving them quick access to resources they can use to solve problems is a win-win.
In-app feedback bots are a perfect way to close the support journey by presenting users with easy-to-complete surveys in-app directly following resolution.
Ready to Learn More?
Check out our webinar replay here:
Webinar The Modern In-App Support Journey Webinar