Get ready to transform banking engagement with seamless experiences
Delivering the best cloud-powered, personalized experience that gives customers what they want.
Learn how banks are transforming customer service.
On this exploratory call we’ll discuss how to:
- Provide hyper-relevant experiences
- Guide customers along the right path
- Integrate your mortgage loan experience
Better communication means better results.
Change is never an easy process but you often find it’s not as hard as you think. Once you get to the other side, the speed and ease that you’ll find working with the new system is relief for you and a delightful experience for your customer.
In the competitive banking and home loan sectors, today’s customers demand easy digital experiences with predictive, automated and artificial intelligence (AI) tools to resolve their issues faster.
Automation frees agents up to explore these options. Isn’t that what you want?
Streamline experiences across your front office, back offiice and branches.
Innovate faster and breakdown silos across your entire business.
Empower employees with capabilities that support compliance.
Provide a full view of the customer across all communication channels.
Give employees context to manage customer service requests.
Enable them to upsell and cross-sell products and services with confidence.
“We find clients don’t mind dealing with a person or machine — they just want their query resolved straightaway.”
Eder Gonzaga, Head of Customer Experience & Artificial Intelligence, Bradesco Next
Success story
“With 85% of all inquiries handled by AI, Bradesco Next was able to lower customer effort and get greater productivity by joining prevous transactions, regardless of which channel the customer used.” The results:
Discrete questions and native slang handled by chatbots
Customers onboarded
in year one
Of digital channels for journeys
Served through AI
Let’s schedule a meeting and allow me to show you how to implement a cloud-powered, unified, cost-effective solution…and we can design the perfect network with our CX blueprint tool!
Lisa Tune
Senior National Account Manager
Email: ltune@convergeone.com
Phone: 972-310-3101
<div class="et_pb_button_module_wrapper et_pb_module et_pb_button_alignment_ first-button-on-page"><!-- [et_pb_line_break_holder] --> <a class="et_pb_button et_pb_module et_pb_bg_layout_light first-button-on-page" id="myBtn">GET IN TOUCH</a><!-- [et_pb_line_break_holder] --></div><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><script><!-- [et_pb_line_break_holder] -->// Get the modal<!-- [et_pb_line_break_holder] -->var modal = document.getElementById("myModal");<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->// Get the button that opens the modal<!-- [et_pb_line_break_holder] -->var btn = document.getElementById("myBtn");<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->// Get the <span> element that closes the modal<!-- [et_pb_line_break_holder] -->var span = document.getElementsByClassName("close")[0];<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->// When the user clicks the button, open the modal <!-- [et_pb_line_break_holder] -->btn.onclick = function() { <!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->modal.style.display = "block";<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->// When the user clicks on <span> (x), close the modal<!-- [et_pb_line_break_holder] -->span.onclick = function() {<!-- [et_pb_line_break_holder] -->modal.style.display = "none";<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->// When the user clicks anywhere outside of the modal, close it<!-- [et_pb_line_break_holder] -->window.onclick = function(event) {<!-- [et_pb_line_break_holder] -->if (event.target == modal) {<!-- [et_pb_line_break_holder] -->modal.style.display = "none";<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --></script>
<!-- The Modal --><!-- [et_pb_line_break_holder] --><div id="myModal" class="modal"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> <!-- Modal content --><!-- [et_pb_line_break_holder] --> <div class="modal-content"><!-- [et_pb_line_break_holder] --> <span class="close">×</span><!-- [et_pb_line_break_holder] --><div id="modal-3"><!-- [et_pb_line_break_holder] --> <div class="left-side"><!-- [et_pb_line_break_holder] --> <div><!-- [et_pb_line_break_holder] --> <div class="logo"><img src="https://debrjehuga0z2.cloudfront.net/25251/images/Group%20811393777777.png" alt="" style="width: 250px"></div><!-- [et_pb_line_break_holder] --> <div><!-- [et_pb_line_break_holder] --> <h3><!-- [et_pb_line_break_holder] --> Now organizations of all sizes can deliver AI-powered, personalized experiences.<!-- [et_pb_line_break_holder] --> </h3><!-- [et_pb_line_break_holder] --> <p>Delight customers, inspire your team, offer personalization on every channel, anywhere, anytime. I can't wait to discuss the solution that fits your organization.</p><!-- [et_pb_line_break_holder] --><div id="MAform-dc53fdf7-d0e8-4b94-8b84-6f1841354c70" class="MAform"><!-- [et_pb_line_break_holder] --> <script type="text/javascript" src="https://forms.net-results.io/form-render.js?fid=dc53fdf7-d0e8-4b94-8b84-6f1841354c70" crossorigin="anonymous"></script><!-- [et_pb_line_break_holder] --> </div><!-- [et_pb_line_break_holder] --> </div><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> </div><!-- [et_pb_line_break_holder] --> </div><!-- [et_pb_line_break_holder] --> <div class="right-side"><!-- [et_pb_line_break_holder] --> <div><!-- [et_pb_line_break_holder] --> <h4>What our customers experience:</h4><!-- [et_pb_line_break_holder] --> <img src="https://debrjehuga0z2.cloudfront.net/25251/images/Group 81146699999.png" alt=""><!-- [et_pb_line_break_holder] --> <ul><!-- [et_pb_line_break_holder] --> <li>400% increase in digital sales</li><!-- [et_pb_line_break_holder] --> <li>25% increase in agent productivity</li><!-- [et_pb_line_break_holder] --> <li>100% ROI in 3 months</li><!-- [et_pb_line_break_holder] --> </ul><!-- [et_pb_line_break_holder] --> </div><!-- [et_pb_line_break_holder] --> </div><!-- [et_pb_line_break_holder] --></div><!-- [et_pb_line_break_holder] --> </div><!-- [et_pb_line_break_holder] --> </div><!-- [et_pb_line_break_holder] --> </div><!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> </div><!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> <script><!-- [et_pb_line_break_holder] --> // Get the modal<!-- [et_pb_line_break_holder] --> var modal = document.getElementById("myModal");<!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> // Get the button that opens the modal<!-- [et_pb_line_break_holder] --> var btn = document.getElementById("myBtn");<!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> // Get the <span> element that closes the modal<!-- [et_pb_line_break_holder] --> var span = document.getElementsByClassName("close")[0];<!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> // When the user clicks the button, open the modal <!-- [et_pb_line_break_holder] --> btn.onclick = function() { <!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> modal.style.display = "block";<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> // When the user clicks on <span> (x), close the modal<!-- [et_pb_line_break_holder] --> span.onclick = function() {<!-- [et_pb_line_break_holder] --> modal.style.display = "none";<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> // When the user clicks anywhere outside of the modal, close it<!-- [et_pb_line_break_holder] --> window.onclick = function(event) {<!-- [et_pb_line_break_holder] --> if (event.target == modal) {<!-- [et_pb_line_break_holder] --> modal.style.display = "none";<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --> </script>