BCBS of California, Put Patients at the Center of Every Touchpoint
Get ready to revolutionize the patient experience, focus on what matters and drive efficient, sustainable care.
We just need a few details
Modernize BCBS of California’s, contact center
Extend the reach of patient care and support different modalities with customized solutions that help you thrive. By modernizing your contact center you’ll be able to minimize costs, reduce risk, improve performance and focus on what matters – improving overall patient satisfaction.
SELF-SERVICE
Equip your patients and staff with self-service tools.
AUTOMATION
Deliver personalized patient experiences.
REPORTING & ANALYTICS
Get insights to proactively support patients, providers and payers.
WORKFORCE ENGAGEMENT
Create better experiences for your contact center team
SUCCESS STORIES
A user-friendly digital front door
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Putting patient needs first
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AI-powered visibility and collaboration
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READY FOR A QUICK CHAT?
Meet Lisa for a conversation about how we can help you improve your performance by automating your network while ensuring optimal patient outcomes.
PREPARED FOR YOU BY
Lisa Tune
Senior National, Account Managers
ltune@convergeone.com
972-310-3101