BCBS of California, Put Patients at the Center of Every Touchpoint

Get ready to revolutionize the patient experience, focus on what matters and drive efficient, sustainable care.
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Modernize BCBS of California’s, contact center

Extend the reach of patient care and support different modalities with customized solutions that help you thrive. By modernizing your contact center you’ll be able to minimize costs, reduce risk, improve performance and focus on what matters – improving overall patient satisfaction.
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SELF-SERVICE

Equip your patients and staff with self-service tools.

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AUTOMATION

Deliver personalized patient experiences.

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REPORTING & ANALYTICS

Get insights to proactively support patients, providers and payers.

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WORKFORCE ENGAGEMENT

Create better experiences for your contact center team

SUCCESS STORIES

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A user-friendly digital front door

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Putting patient needs first

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AI-powered visibility and collaboration

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READY FOR A QUICK CHAT?

Meet Lisa for a conversation about how we can help you improve your performance by automating your network while ensuring optimal patient outcomes.
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PREPARED FOR YOU BY

Lisa Tune

Senior National, Account Managers

audience-1677028_1920 ltune@convergeone.com

audience-1677028_1920 972-310-3101