PREPARED FOR YOU BY
Michelle Heiden
CX Account Executive
mheiden@convergeone.com.png){kind=small}
513-313-1301
did you know that people who switched to Converge One have the potential to see a 400% increase in digital sales?
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A digital transformation can update the call centers and maximize your customer experience. Take Allstate to the next level in digital marketing.
We earned a 91% NPS on CX implementations.
Are you ready to talk about strategies that can give your customers a seamless multichannel experience?
Are you ready to talk about strategies that can give your customers a seamless multichannel experience?
We just need a few details
Cut the Mayhem. We both know your customer experience drives your business.
You need a unified cloud solution that’s flexible to the changes of the industry. You need us.
Focused on innovation exactly where AllState needs it:
- An approach centered around the client, prioritizing automation and human touch service.
- Acceleration of your digital transformation with a seamless shift to cloud and installation of AI.
- Speed your process up by 50%, so you can simply focus more on the things that matter.
- Connect with colleagues and customers in real time with a shift to cloud and mobile. Operate from anywhere, anytime.
- Adopt Data Tools that can positively impact the customer experience. They get the best policy, you increase fraud detection by 60% which ultimately cuts insurer costs by 70%.
Get contact center software that does all the heavy lifting
Drive customer satisfaction with updated models and automation
Increase workforce engagement management and get the most KPI’S of customer satisfaction
The ultimate customer experience with a seamless digital transformation.
Legacy modernization, intensive technology and new corporate cultures are rapidly changing the insurance industry. Respond to the demands and expectations of the customer with a cost effective solution that brings results.
“The greatest impact of the Genesys Cloud CX platform was how easily we could control the customer experience”
Ian Roberts, Operations Leader, Quicken
We already earned the trust of thousands, we are ready to earn yours too.
91
Next promoter score on CX implementations
14000
Global Diversified Customers
300+
Strategic Vendor Partnerships
2900+
employees carrying 6,300 certifications
Success Stories
#1 Genesys Platinum Integration Partner
A Track Record almost as good as your insurance policy:
Let’s schedule a meeting
To discuss how to digitally transform your internal components and establish an experience that resonates just as much as those Allstate commercials!
<div class="et_pb_button_module_wrapper et_pb_module et_pb_button_alignment_ second-button-on-page"><!-- [et_pb_line_break_holder] --> <a class="et_pb_button et_pb_module et_pb_bg_layout_light second-button-on-page" id="myBtn1">Let’s connect.</a><!-- [et_pb_line_break_holder] --> </div><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><script><!-- [et_pb_line_break_holder] -->// Get the modal<!-- [et_pb_line_break_holder] -->var modal = document.getElementById("myModal1");<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->// Get the button that opens the modal<!-- [et_pb_line_break_holder] -->var btn = document.getElementById("myBtn1");<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->// Get the <span> element that closes the modal<!-- [et_pb_line_break_holder] -->var span = document.getElementsByClassName("close")[0];<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->// When the user clicks the button, open the modal <!-- [et_pb_line_break_holder] -->btn.onclick = function() { <!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> modal.style.display = "block";<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->// When the user clicks on <span> (x), close the modal<!-- [et_pb_line_break_holder] -->span.onclick = function() {<!-- [et_pb_line_break_holder] --> modal.style.display = "none";<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->// When the user clicks anywhere outside of the modal, close it<!-- [et_pb_line_break_holder] -->window.onclick = function(event) {<!-- [et_pb_line_break_holder] --> if (event.target == modal) {<!-- [et_pb_line_break_holder] --> modal.style.display = "none";<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --></script>
PREPARED FOR YOU BY
Lisa Tune
Senior National Account Manager
mheiden@convergeone.com
513-313-1301
<!-- The Modal --><!-- [et_pb_line_break_holder] --><div id="myModal" class="modal"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> <!-- Modal content --><!-- [et_pb_line_break_holder] --> <div class="modal-content"><!-- [et_pb_line_break_holder] --> <span class="close">×</span><!-- [et_pb_line_break_holder] --><div id="modal-3"><!-- [et_pb_line_break_holder] --> <div class="left-side"><!-- [et_pb_line_break_holder] --> <div><!-- [et_pb_line_break_holder] --> <div class="logo"><img src="https://debrjehuga0z2.cloudfront.net/25251/images/Group 8115248885.png" alt="" style="width: 430px"></div><!-- [et_pb_line_break_holder] --> <div><!-- [et_pb_line_break_holder] --> <h3><!-- [et_pb_line_break_holder] --> AllState has an established voice that spans across the region. <!-- [et_pb_line_break_holder] --> </h3><!-- [et_pb_line_break_holder] --> <p>Let’s establish the same connection on the internal side <!-- [et_pb_line_break_holder] --></p><!-- [et_pb_line_break_holder] --><div id="MAform-a45eaf29-62cb-4146-9f7f-a7f4dc69784e" class="MAform"><!-- [et_pb_line_break_holder] --> <script type="text/javascript" src="https://forms.net-results.io/form-render.js?fid=a45eaf29-62cb-4146-9f7f-a7f4dc69784e" crossorigin="anonymous"></script><!-- [et_pb_line_break_holder] --></div><!-- [et_pb_line_break_holder] --> </div><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> </div><!-- [et_pb_line_break_holder] --> </div><!-- [et_pb_line_break_holder] --> <div class="right-side"><!-- [et_pb_line_break_holder] --> <div><!-- [et_pb_line_break_holder] --> <h4>On the call, let’s connect on: <!-- [et_pb_line_break_holder] --></h4><!-- [et_pb_line_break_holder] --> <img src="https://debrjehuga0z2.cloudfront.net/25251/images/Group 8114669877.png" alt=""><!-- [et_pb_line_break_holder] --> <ul><!-- [et_pb_line_break_holder] --> <li>Prioritizing high level needs</li><!-- [et_pb_line_break_holder] --> <li>A unified platform that works in all capacities of business </li><!-- [et_pb_line_break_holder] --> <li>The power of AI</li><!-- [et_pb_line_break_holder] --> </ul><!-- [et_pb_line_break_holder] --> </div><!-- [et_pb_line_break_holder] --> </div><!-- [et_pb_line_break_holder] --></div><!-- [et_pb_line_break_holder] --> </div><!-- [et_pb_line_break_holder] --> </div><!-- [et_pb_line_break_holder] --> </div><!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> </div><!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> <script><!-- [et_pb_line_break_holder] --> // Get the modal<!-- [et_pb_line_break_holder] --> var modal = document.getElementById("myModal");<!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> // Get the button that opens the modal<!-- [et_pb_line_break_holder] --> var btn = document.getElementById("myBtn");<!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> // Get the <span> element that closes the modal<!-- [et_pb_line_break_holder] --> var span = document.getElementsByClassName("close")[0];<!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> // When the user clicks the button, open the modal <!-- [et_pb_line_break_holder] --> btn.onclick = function() { <!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> modal.style.display = "block";<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> // When the user clicks on <span> (x), close the modal<!-- [et_pb_line_break_holder] --> span.onclick = function() {<!-- [et_pb_line_break_holder] --> modal.style.display = "none";<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> // When the user clicks anywhere outside of the modal, close it<!-- [et_pb_line_break_holder] --> window.onclick = function(event) {<!-- [et_pb_line_break_holder] --> if (event.target == modal) {<!-- [et_pb_line_break_holder] --> modal.style.display = "none";<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --> </script>